Universal Pack allocated a team of four engineers to the UK (all from Clan Packaging). Two of them, Stephen and Dave, are still with us today!
Pietro Donati assumes the CEO role from his father and founder, Gino Donati, symbolising the next generation and the start of Universal Pack’s technological jump to the top.
UK & Ireland Sales – Gareth Tempest retakes his role, handling sales for UP as the sole sales agent for the UK and Ireland.
Piers and Ellie move to Italy to embark on their Universal Pack journey. They start on the factory floor and gain a valuable understanding of all the departments that make UP tick.
The pair shadowed Gareth to learn what it takes to sell UP machines and get to know our ever-growing list of customers.
Our darkest time. With the heaviest of hearts we have to say goodbye to our beloved Gareth, far too soon, and continue the journey with Piers and Ells.
We couldn’t carry on our journey here without noting the endless support given to us by Pietro Donati, Marco Nardini and the rest of the huge Universal Pack Italy team, the Universal Pack UK team and our amazing business and customer network. To those who have been at our side throughout or let us know they’re there if we need them, we will be eternally grateful. You know who you are; thank you again.
Piers, Ellie & Jack (the future) combine with Stephen Birnie (present) and Dave Portlock (immortal) to embark on the new and ever-improving Universal Pack UK.
We move into and start work on our new HQ in Telford.
We’re delighted that Scott joined the team! Dave steps back, and Jack takes the engineering lead.
The team continues to grow; Kelly extends the growth to the support team, and Katie jumps in feet first to support sales and scheduling.
Big plans are on the horizon. We will have a new engineer joining in the first quarter, specifically focused on electrical and software support, continuing the growth of our engineering team. Watch this space!